Book Chapter Information

Teacher: Şadiye SEYHAN

School: İzmir Buca Şerife Bacı

Is selling products on social media safe?

Selling products on social media can be safe when done correctly, but there are some risks. Here are a few important points to consider for safe shopping in this area:

Şadiye SEYHAN-İzmir Buca Şerife Bacı VTAHS

It is an example. I created this study while explaining the use of the program to students.

Ecem- Teacher Şadiye- Şerife Bacı VTHAS

""The Importance of Expiration Dates"

The expiration date is the last date that a product can be used safely and effectively. This date indicates the time when the product is more likely to deteriorate, spoil or pose a health risk. After the expiration date, the desired product may not produce the results and may be harmful to use. Therefore, the expiration date is important for its consumption and preservation.

Yağmur teacher Şadiye

Sena- Teacher Şadiye- Şerife Bacı VTHAS

SEMA - TEACHER ŞADİYE SEYHAN / İZMİR BUCA ŞERİFE BACI VTHAS

nur öğretmen şadiye

1. What are consumer rights?  Muras.OMTAL / Pınar İzgi

Consumer rights are legal rights that ensure the protection of individuals who purchase goods or services. In Turkey, the fundamental consumer rights regulated under the Law on Consumer Protection are as follows:

Berra Hafsa/Hatice BAHADUR

Bilinçli tüketici kimdir?

 Bilinçli alışveriş, satın alma kararlarını lisanslı olarak veren, görünürlüğü artırarak israfı önleyen ve kısıtlamayı koruyan kişidir. Alışveriş sırasında, kesinti ücreti, ürünler ve ürünler incelenir. Gereksiz harcamalardan kaçınır, bütçesini kullanır ve yanıltıcı reklamlara karşı dikkatlidir. Ayrıca kayıtlı kayıt, etik üretim süreçlerini sürdürür ve yerel ve sürdürülebilir ürünleri tercih eder. Sadece kendi ekonomik çıkarlarını değil aynı zamanda çevreyi ve insanları da göz önünde bulundurarak sorumlu bir tüketim yaklaşımı benimser. Bu şekilde hem bireysel bütçeye hem de toplumsal sürdürülebilirliğe katkı sağlanır.

"The history of consumer rights is the process of protecting buyers against unfair commercial practices."

• Ancient Times: The Code of Hammurabi (1750 BCE) included rules against fraud.

• Industrial Revolution: Poor-quality products and false advertisements increased, leading to the first consumer movements.

• 20th Century:

• In 1906, the Food and Drug Act (USA) was enacted.

• In 1962, J.F. Kennedy’s Consumer Bill of Rights (safety, information, choice, and the right to be heard) was introduced.

• 1985: The UN Consumer Protection Guidelines were published.

• Present Day: Digital rights, eco-friendly production, and AI regulations are becoming more prominent.

Yusuf.KOSBI /Nesibe Hatun Tanrıkulu

4. Why is World Consumer Rights Day important?    Mutahar.OMTAL / Pınar İzgi

World Consumer Rights Day is important for raising awareness of consumer rights, increasing consumer awareness, and strengthening the laws that protect them. This day provides an opportunity for consumers worldwide to gain more knowledge about their rights and safety. It also helps improve the quality of products and services offered to consumers, combat violations of consumer rights, and promote fair trade.

Consumer rights play a critical role in the sustainable development of societies and the achievement of economic justice. Therefore, World Consumer Rights Day encourages consumers to shop in a more informed and safe manner.

Consumer Rights: Know Your Protections

1. Right to Safety – Products must be safe and not harm consumers.

2. Right to Information – Clear, accurate details on               products/services.

  3. Right to Choice – Access to fair competition and alternatives.

Stay informed, demand fairness, and stand up for your

6. What is a warranty certificate?Doruk.OMTAL /Pınar İzgi

A warranty certificate is an official document that contains the manufacturer's or seller's commitment to repair, replace, or refund a product under certain conditions for a specified period of time. This document provides assurance about the product's quality and functionality and protects consumers against potential malfunctions of the product. The warranty period may vary depending on the product type and manufacturer. Additionally, the warranty certificate is an important document for consumers to defend their rights, and it should be kept after purchasing the product.

5.What are our rights as comsumers ?

Mahir KOSBI / Aylin Elçikoca

Consumer rights include the right to not be misled, access safe products, obtain information, make choices, file complaints, and seek compensation for damages.

Invoices and receipts are important because they provide proof of a transaction, help track expenses, support returns or warranty claims, and are necessary for budgeting and tax purposes.

7. Why are invoices and receipts important?

Batuhan KOSBI / Aylin Elçikoca

A defective product is an item that is faulty, unsafe, or does not work as intended due to a design, manufacturing, or labeling error.

8. What is a defective product?

Uysal KOSBI / Aylin Elçikoca

What is a consumer arbitration board? 

DIsputes between consumers and busInesses that are arbItrated are resolved by an Independent neutral arbItrator rather than In court. Although partIes can agree to arbItrate a partIcular dispute after It arIses or may agree that the award Is non-bIndIng, most consumer arbItratIons occur pursuant to a pre-dIspute arbItration clause where the arbItrator's award is bIndIng

Tuğra KOSBI/Aylin ELÇİKOCA

Tüketici şikayetleri nereye yapılabilir?  

 How to use the right of return?

Consumers have the right to return a purchased product under certain conditions and receive a refund. The product must be unused, undamaged, and in its original packaging. A receipt or invoice is usually required.

For distance sales, most countries grant a 14-day right of withdrawal, but certain items like food and personal hygiene products may not be eligible for return. To initiate a return, consumers must contact the store or e-commerce platform. If the seller unfairly rejects the return request, consumers can appeal to consumer arbitration boards or courts.

Yiğit KOSBİ / Aylin Elçikoca 

How to read label information ? Eylem KOSBİ Nesibe Hatun Tanrıkulu

         15. Why is it important to prevent waste?    

              Eslem KOSBI  / Nesibe Hatun Tanrıkulu

To prevent unnecessary shopping, make a list before buying, set a budget, avoid impulse purchases, wait before buying non-essential items, and focus on needs instead of wants.

16. How to prevent unnecessary shopping?    Enes KOSBI / Nesibe Hatun Tanrıkulu

17. Are promotional products really advantageous?    Burak KOSBI    Nesibe Hatun Tanrıkulu

Promotional products are products that are given to us by the brand and make us look at the brand more positively. This is an effective sales method. It makes us feel valued and shows that the brand is generous and attracts people's attention. There are different profits for both the buyer and the selle

18. How to shop safely in e-commerce?  Ahmet KOSBI /  Nesibe Hatun Tanrıkulu

Ethical shopping means making conscious choices to buy products that are produced responsibly, considering the well-being of people, animals, and the environment. This can include supporting fair trade businesses that ensure workers receive fair wages and safe working conditions, choosing cruelty-free items that aren't tested

 on animals, and opting for sustainable products that minimize environmental damage. The goal is to promote a more just and eco-friendly world through everyday purchases.

Why is the brand of products and purchasing important?

The diversification and purchasing of products is important to make the right choice. By evaluating the price, quality, and features of different options, a suitable choice is presented for the individual. Additionally, it helps in efficient use of the price and ensures a satisfying purchase with a reasonable cost. This prevents unnecessary spending and guarantees high-quality products."

Gülçin teacher Şadiye Seyhan

What is Fair Trade?
Cetin KOSBI / Nesibe Hatun Tanrıkulu

Fair trade is a movement that aims to ensure producers in developing countries receive fair wages, work in safe conditions, and use environmentally sustainable practices. It focuses on creating fair trading relationships by guaranteeing fair prices for products and improving the lives of workers and communities. Fair trade certification promotes both social and environmental responsibility in global trade by ensuring that products such as coffee, chocolate, and handmade goods meet these ethical standards.

What does ethical shopping ? 

Rüzgar KOSBI / Aylin Elçikoca

Ethical shopping means buying products that are made in a way that is good for people, animals, and the environment. It involves choosing items that are fair trade, cruelty-free, sustainable, and produced without harming workers or nature

How can we distinguish fake products?

To distinguish fakes, first check the packaging and product quality: originals usually feature sharp details, error-free lettering and durable materials. Shop at authorized retailers, avoiding suspiciously cheap prices. Verify the security features provided by the brand, such as holograms, serial numbers or QR codes. Inconsistencies in product functionality or the use of poor quality materials can be signs of counterfeiting. A little research and vigilance can prevent financial loss and health risks.

 Talha KOSBI/ Aylin Elçikoca

 How to understand products that are harmful to health?    Ata.KOSBI    Aylin Elçikoca

1. High Sugar & Salt: Leads to obesity, diabetes, and high blood pressure.

2. Unhealthy Fats: Increases cholesterol and heart risks.

3. Artificial Additives: May have negative health effects.

4. Processed Foods: Often contain harmful chemicals and lack nutrients.

Summary: Avoid products high in sugar, salt, unhealthy fats, and additives. Read labels and choose natural options for better health.

26. Is an expensive product always of high quality?                Emir KOSBI / Nesibe Hatun Tanrıkulu

Many think expensive means higher quality, but this is not always true. Some brands charge more for their reputation, not quality. Meanwhile, cheaper options can be just as durable. Marketing often raises prices without adding real value. While quality materials cost more, price alone doesn’t determine quality. Checking reviews and materials is key. Expensive doesn’t always mean higher quality.

 Alışveriş listesi dosyası neden gereklidir?

Nursena / Şadiye Teacher ?

         28. How do discount traps work? 

              Çınar KOSBI Aylin Elçikoca

Inflated Discount: First the price is increased, then the discount is shown.Psychological Pricing: Prices like €99.99 are perceived as lower.False Urgency: Urgency is created with phrases like “Last 3 items!”. Misleading Comparisons: Unrealistic discount rates are shown.

Hidden Charges: Additional fees are added at the checkout

In order not to fall into these traps, it is necessary to monitor the prices in advance and not to make hasty decisions.

 29. What are the harms of unconscious consumption?                    Furkan KOSBI  / Nesibe Hatun Tanrıkulu 

Unconscious use of resources and technology harms the environment, health, and finances. Overuse leads to pollution, stress, and financial issues. Awareness and responsible choices help prevent these problems. 

Be careful against fraud and use secure payment   methods by hand delivery if possible. İn this way, we will both save money and make a safe shopping.

Ayşe KOSBI / Aylin Elçikoca

30. What should we pay attention to when shopping second-hand?

We need to be careful when shopping second-hand. First, check the product thoroughly and test whether it works.Check the seller's reviews for reliability. Evaluate the suitability of the product by investigating its price. 

31. How to choose energy-saving products?

When choosing energy-saving products, look for the energy label and check the efficiency rating. 
Choose LED bulbs instead of regular ones and buy appliances with low energy consumption. 

Unplug devices when not in use to save power. Also, consider solar-powered or eco-friendly options. Energy-saving products help reduce electricity bills and protect the environment.

Zeynep KOSBI / Nesibe Hatun Tanrıkulu

32. What do the terms organic and natural mean on food labels?    Necati KOSBI / Nesibe Hatun Tanrıkulu

33. How can shopping addiction be prevented?

    Shopping addiction can be prevented by setting a strict budget, avoiding impulsive purchases, identifying emotional triggers, using cash instead of credit cards, and seeking support from a therapist or support group if needed.

d.gorgu/Teacher Fethi

34. Pay attention to contracts written in small letters!

    Small print often hides extra fees, automatic renewals, or legal restrictions. Always read contracts carefully before agreeing to avoid unexpected costs or obligations. Focus on cancellation policies, hidden charges, and refund terms. A few minutes of review can prevent costly mistakes. your rights.

y.can/Teacher Fethi

35. How reliable are user comments in shopping?

    User comments can be helpful but are not always reliable. Some reviews may be biased, fake, or influenced by incentives. To get a balanced view, check multiple sources, look for detailed reviews, and be cautious of overly positive or negative feedback.

e.kazanc/Teacher Meltem

36. Be careful about advertisements targeting children

    Advertisements targeting children often use bright colors, fun characters, and persuasive language to influence their choices. Many ads promote unhealthy food, unnecessary toys, or misleading products. Since children may not fully understand marketing tactics, parents should monitor ads, teach critical thinking, and encourage mindful consumption.

e.akan/Teacher Fethi

37. Advantages of shopping from local producers    Kaan.OMTAL    Pınar İzgi

There are many advantages to shopping from local producers:

1. Contrubution of the economy : Shopping from local producers contributes to the local economy. Supporting small businesses increases local employment and helps strengthen local trade.

2. Fresh an high-quality product : Local producers often offer fresh and higher-quality products. The products reach the consumer directly without the need for long transport times and storage.

3. Unique and handmade product : Local producers often offer handmade, unique, and original products. These types of products can be more personal and special.

4. Direct communication between consumer and producer : Direct communication with local producers allows consumers learn more about products and receive quicker solutions in case of any issues.

5. Lower prices : Local producers often work with lower margins compared to large retailers.

6. Culturel richness : Local producers can offer products that reflect the culture and traditions of the region. This provides an opportunity to learn about and preserve local culture.

38. Ways to reduce plastic consumption

1.    Use reusable bags and bottles.

2.    Avoid single-use plastics like straws and cutlery.

3.    Choose products with minimal packaging.

4.    Buy in bulk to reduce waste.

5.    Recycle properly.

6.    Support eco-friendly brands.

7.    Raise awareness about plastic pollution.

b.karadag/Teacher Fethi

39. Choosing reusable products instead of disposable products  

    1.    Reusable bags instead of plastic bags

    2.    Glass or metal bottles instead of plastic ones

    3.    Cloth napkins instead of paper ones

    4.    Stainless steel straws instead of plastic straws

    5.    Rechargeable batteries instead of disposable ones

m.erduran/Teacher Fethi

40. Why is the warranty period important for technology products?

    The warranty period is important for technology products because it protects consumers from potential defects or malfunctions. It ensures that if the product fails within a specified time frame, the manufacturer will repair or replace it. A longer warranty period provides peace of mind and can indicate the product’s quality and reliability. 

a.kolay/Teacher Fethi

41. Why is it necessary to know consumer rights?

    Knowing consumer rights is necessary to protect yourself from unfair practices, faulty products, or misleading advertisements. It ensures you can seek refunds, repairs, or replacements when needed and helps you make informed decisions. Understanding your rights empowers you to hold businesses accountable and avoid being taken advantage of. 

a.coskun.1/Teacher Fethi

42. Watch out for free trial campaigns!

    Be cautious with free trial campaigns, as they often come with hidden fees or automatic subscriptions once the trial ends. Always read the terms and conditions, note the cancellation policy, and track the trial period to avoid unexpected charges.  

a.yesilyurt/Teacher Fethi

43. How do we recognize environmentally friendly packaging?    a.onen    Fethi Tanboğa

43. How do we recognize environmentally friendly packaging?

1. Biodegradable Materials – Packaging made from materials that break down naturally, like paper or plant-based plastics.

2. Recyclability – Look for symbols like the recycling triangle, indicating it can be recycled.

3. Minimal or No Plastic – Packaging with little or no plastic, using alternatives like glass, metal, or cardboard.

4. Compostable – Packaging that can be composted at home or in industrial composting facilities.

a.onen/Teacher Fethi

44. Why is recycling electronic waste important?

    Recycling electronic waste is important because it helps prevent harmful chemicals from polluting the environment, conserves valuable materials like metals and plastics, and reduces the demand for new resources. It also helps minimize landfill waste and supports the creation of new products from recycled materials.

e.ozbek/Teacher Fethi

45. How reliable are social media advertisements?

    Social media advertisements can vary in reliability. While some are from trustworthy brands, others may be misleading or deceptive. It’s important to research the product or service, read reviews, and verify the source before making a purchase, as ads can sometimes exaggerate claims or promote unverified products.

t.durukan/Teacher Fethi

46. Compare prices before shopping

    Comparing prices before shopping helps you find the best deals and avoid overpaying. Different stores may offer discounts, promotions, or better value for the same product. Checking multiple sources, including online and physical stores, ensures you make a smart and budget-friendly purchase.   

e.arslan/Teacher Meltem

47. Is using water and electricity economically conscious consumption?

    Yes, using water and electricity efficiently is part of conscious consumption. Reducing waste lowers utility bills, conserves natural resources, and helps protect the environment. Simple actions like turning off unused lights and fixing leaks can make a big difference.  

m.ucan/Teacher Meltem